Ocala Police Department's 9-1-1 Dispatch Center

Ocala Police Department Dispatch Center upgrades to a dynamic video system to enhance their emergency response efficiency.

Teer Audio Visual implemented a sophisticated video system for the Ocala Police Department's 9-1-1 Dispatch Center, which handles over 300,000 calls annually. The new setup manages multiple dynamic information sources in real-time across more than 10 operator stations. A key feature of the system is a video matrix switching solution that allows displays to mirror each other or operate independently based on call volume. The upgraded system replaced an outdated setup, empowering dispatch operators to focus on their tasks and enhancing overall emergency response efficiency.

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